Services that can help
There are all kinds of services out there that listen to you and give you support, ideas and information on what you could do.
Depending on the service, you can call and speak to someone, leave a message online or visit to get information or speak to a counsellor.
Anywhere in Australia
Kids Help Line
Private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25. Free call 1800 551 800 and www.kidshelp.com.au/teens/
Discussion and advice on handling relationship issues, and what’s crossing the line. Call the 24 hour national relationship helpline Ph. 1800 RESPECT (1800 737 732) to talk to an experienced counsellor.
Advice and information for young people about drugs, sex, mental health, body image and relationships. Ask a question, read advice or tell your story www.somazone.com.au
Information and stories on a range of issues including sex, relationships, safety and violence, and sexuality. www.reachout.com
Confidential telephone counselling. Ph. 131 114 (cost of a local call)
Police or Ambulance
Ph. 000 in an emergency for police or ambulance
Translating and Interpreting Service
Phone to gain access to an interpreter in your own language. Ph: 131 450
Young people’s legal rights and information for every Australian state and territory, including sex and age of consent, and sexual assault and harassment. You can also email your legal questions and they try to reply within 10 days. www.lawstuff.org.au
Domestic Violence Resource Centre Victoria
292 Wellington St Collingwood VIC 3066
We can refer you to a local service that can support you to deal with abuse, violence or sexual assault.
Ph. (03) 9486 9866 9 am – 5 pm Monday to Friday null
Women’s Domestic Violence Crisis Service of Victoria
Crisis support, information, referral to safe accommodation (refuge) for women experiencing abuse in their relationships.
Ph.(03) 9322 3555 (24 hr hotline), or ph. 1800 015 188 for the cost of a local call
Centre Against Sexual Assault (CASA)
Crisis support, counselling, and information for people who have been sexually assaulted as children or as adults. A counsellor answers your call and helps you find your nearest CASA service. Ph. 1800 806-292 (24 hr hotline)www.casa.org.au
InTouch Multicultural Centre Against Violence
For immigrant women who are victims of domestic violence.
Ph. 1800 755 988 Monday to Friday, 9.15 am – 5.15 pm. www.iwdvs.org.au
Level 1, 94 Elizabeth St Melbourne VIC
General and sexual assault counselling, referrals and medical services for young people.
Ph. (03) 9654 4766 or country free call ph. 1800 013 952 www.fpv.org.au
FrontYard Melbourne Youth Support Services
19 King Street Melbourne VIC
For young people 12 – 25 who are homeless or at risk of becoming homeless.
Ph. (03) 9611 2411 or free from a landline on 1800 800 531.
After Hours from 5pm-8pm weekdays and 10am-6pm weekends, Ph. 9614 3688 www.frontyard.org
Women’s Information and Referral Exchange (WIRE), Melbourne
Ground floor, Queen Victoria Women’s Centre, 210 Lonsdale St Melbourne VIC.
Information, support and referral to services for women.
9 am – 5 pm Monday to Friday, free phone 1300 134 130 www.wire.org.au
Men’s Referral Service
Free, anonymous and confidential counselling for men who want to stop their use of violent, controlling or abusive behaviour.
Ph. 1800 065 973 (free call within Victoria), or (03) 9428 2899, from 9am to 9pm Monday to Friday. http://www.mrs.org.au