Services that can help

There are all kinds of services out there that listen to you and give you support, ideas and information on what you could do.

Depending on the service, you can call and speak to someone, leave a message online or visit to get information or speak to a counsellor.

Anywhere in Australia

Kids Help Line

Private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25. Free call 1800 551 800 and


Advice and information for young people about drugs, sex, mental health, body image and relationships. Ask a question, read advice or tell your story

Reach Out

Information and stories on a range of issues including sex, relationships, safety and violence, and sexuality.

Life Line

Confidential telephone counselling. Ph. 131 114 (cost of a local call)

Police or Ambulance

Ph. 000 in an emergency for police or ambulance

Translating and Interpreting Service

Phone to gain access to an interpreter in your own language. Ph: 131 450


Young people’s legal rights and information for every Australian state and territory, including sex and age of consent, and sexual assault and harassment. You can also email your legal questions and they try to reply within 10 days.

Call a support service


Domestic Violence Resource Centre Victoria

292 Wellington St Collingwood VIC 3066
We can refer you to a local service that can support you to deal with abuse, violence or sexual assault.
Ph. (03) 9486 9866 9 am – 5 pm Monday to Friday

Women’s Domestic Violence Crisis Service of Victoria

Crisis support, information, referral to safe accommodation (refuge) for women experiencing abuse in their relationships.
Ph.(03) 9322 3555 (24 hr hotline), or ph. 1800 015 188 for the cost of a local call

Centre Against Sexual Assault (CASA)

Crisis support, counselling, and information for people who have been sexually assaulted as children or as adults. A counsellor answers your call and helps you find your nearest CASA service. Ph. 1800 806-292 (24 hr hotline)

InTouch Multicultural Centre Against Violence

For immigrant women who are victims of domestic violence.
Ph. 1800 755 988 Monday to Friday, 9.15 am – 5.15 pm.

Action Centre

Level 1, 94 Elizabeth St Melbourne VIC
General and sexual assault counselling, referrals and medical services for young people.
Ph. (03) 9654 4766 or country free call ph. 1800 013 952

FrontYard Melbourne Youth Support Services

19 King Street Melbourne VIC
For young people 12 – 25 who are homeless or at risk of becoming homeless.
Ph. (03) 9611 2411 or free  from a landline on 1800 800 531.
After Hours from 5pm-8pm weekdays and 10am-6pm weekends, Ph. 9614 3688

Women’s Information and Referral Exchange (WIRE), Melbourne

Ground floor, Queen Victoria Women’s Centre, 210 Lonsdale St Melbourne VIC.
Information, support and referral to services for women.
9 am – 5 pm Monday to Friday, free phone 1300 134 130

A young woman getting advice and support over the phone

Men’s Referral Service

Free, anonymous and confidential counselling for men who want to stop their use of violent, controlling or abusive behaviour.
Ph. 1800 065 973  (free call within Victoria), or (03) 9428 2899, from 9am to 9pm Monday to Friday.

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One Response to “Services that can help”

  1. love’s not true because other people think that is true love is not real at all all everyone else has to do is have frienships with women or girls and men and boys that’s the real truth it;s only made up and one more thing love is the wrong thing and even making mistakes about love because loving someone really hurts everyone single one of us